Support that scales
Deliver faster, more accurate responses grounded in your knowledge base.
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Customer success workflows
Purpose-built workflows for client communications and support.
Client Follow-ups
Generate personalized follow-up communications based on client history and needs.
Knowledge Retrieval
Instantly find answers to client questions from across your documentation.
Response Generation
Draft accurate responses to technical questions with source citations.
Why CS teams love Scabera
Faster Responses
Answer client questions in minutes, not hours.
Always Accurate
Every response is grounded in current documentation.
Personalized
Responses tailored to each client's context and history.
Consistent Quality
New team members deliver expert-level responses from day one.
How it works
Scabera indexes your product docs, help center articles, and historical support tickets. When a client asks a question, our agents retrieve relevant information and draft a response with citations you can verify before sending.
Learn more about the platformSecurity note
Client data is protected with strict access controls. Each CS rep only sees clients they're assigned to.
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