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Trust

Why Citations Matter in Enterprise AI

Scabera Team
5 min read
2024-12-15

In the race to deploy AI across the enterprise, one critical feature often gets overlooked: citations. Without them, AI-generated content becomes a liability rather than an asset.

The Hallucination Problem

Large language models are remarkably capable, but they have a well-documented tendency to generate plausible-sounding but incorrect information. In an enterprise context, this isn't just inconvenient—it's dangerous.

How Citations Fix This

Mandatory citations force every claim back to a source document. If the AI can't find supporting evidence in your knowledge base, it won't make the claim. This simple constraint eliminates the vast majority of hallucination risks.

Building Trust with Stakeholders

When every output includes verifiable references, stakeholders can check the AI's work. This builds confidence and accelerates adoption across your organization.

The Scabera Approach

At Scabera, citations aren't optional. Every response, every piece of generated content, every answer includes clear references to the source documents. It's how we make AI trustworthy for the enterprise.

See citations in action

Book a demo to see how Scabera delivers trustworthy AI with mandatory citations.